Last updated: April 23, 2026

This Privacy Policy describes how Axis Sauna (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal data when you use our website (the “Service”), and informs you of your privacy rights under applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Personal Data means any information relating to an identified or identifiable natural person.

Consumer (under CCPA) means a natural person who is a California resident.

Data Subject (under GDPR) means a natural person whose personal data is processed.

Processing means any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.

Service Provider / Processor means any party that processes data on behalf of the Company.

Controller means the entity that determines the purposes and means of processing personal data (for GDPR compliance).

Legal Basis for Processing (GDPR)

We process your personal data only where we have a legal basis to do so, including:

• Your consent
• The performance of a contract
• Compliance with a legal obligation
• Our legitimate business interests (except where overridden by your rights)

Categories of Personal Data Collected

We may collect and process the following types of personal data:

• Identifiers (name, email address, phone number, IP address, etc.)
• Commercial information (purchase history)
• Internet activity (browsing history, device identifiers, cookies)
• Geolocation data (approximate)

How We Collect Your Information

We collect your information through:

• Direct interactions (e.g., form submissions, purchases)
• Automated technologies (e.g., cookies, server logs)

How We Use Your Personal Data

We may use your information to:

• Provide and manage your access to the Service
• Process transactions and fulfill orders
• Communicate with you about updates, offers, and customer service
• Improve our website and services through analytics
• Comply with legal obligations
• Prevent fraud and enhance security

Sharing Your Personal Data

We do not sell your personal data. We may share your information only as necessary with service providers and contractors who help us operate our website, process requests, provide customer support, and deliver our services.

Mobile information, including phone numbers, will not be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that support the delivery of our SMS communications.

Your Rights Under CCPA and GDPR

Under the CCPA (California Residents):

You have the right to:

• Know what personal data we collect and how we use it
• Access and request a copy of your data
• Delete your personal data
• Opt-out of the sale or sharing of personal data (we do not sell your data)
• Not be discriminated against for exercising your rights

To exercise your rights, contact us at: support@axissaunas.com.

Under the GDPR (EU/EEA Residents):

You have the right to:

• Access and correct your data
• Withdraw consent at any time
• Object to or restrict processing
• Request data portability
• File a complaint with a supervisory authority

To make a request, please contact us at: support@axissaunas.com

Retention of Personal Data

We retain your personal data only for as long as necessary for the purposes stated in this policy or as required by law. We may retain usage data for internal analysis, security, and legal compliance.

International Data Transfers

Your data may be stored and processed in the United States or other countries where we or our service providers operate. We use appropriate safeguards to ensure your data remains protected, including Standard Contractual Clauses for EU data transfers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session integrity
• Remember your preferences
• Analyze traffic and performance

You can manage your cookie preferences through your browser settings. 

Data Security

We use administrative, technical, and physical security measures to protect your personal data. However, no method of transmission or storage is 100% secure.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us personal data, contact us at support@axissaunas.com.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new version on this page and updating the “Last Updated” date.

SMS Communications and Mobile Information

If you provide your phone number through our website forms and opt in to receive text messages from Axis Saunas, we may use your mobile number to send you text messages related to your inquiry, customer care, service updates, order updates, and promotional or marketing messages, depending on the nature of your request and consent.

Mobile information will not be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data, consent records, and related personal information will not be shared with any third parties, except with vendors, platform providers, or service partners that help us deliver our text messaging services and only to the extent necessary to provide those services.

Message frequency may vary. Message and data rates may apply. You can opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly through the contact information listed on this website.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your privacy rights, contact us:

Email: support@axissaunas.com
Address: 418 E Lakeside Ave Suite 8, Coeur d’Alene, ID 83814

California Notice at Collection We collect personal data for the purposes described above. We do not sell personal information. For more details, please review this Privacy Policy.

Do Not Track Our Service does not respond to “Do Not Track” signals.